IT Support Hatfield

Based in Hertfordshire. Gopher has been providing managed IT Support to businesses throughout Hatfield and beyond.

With so many factors involved and so much jargon, many businesses find it difficult to manage their own IT solution. Gopher are able to help you manage every aspect of your companies IT infrastructure, from Office 365, antivirus, backups, security, disaster recovery, internet, phones and more. We’re here to ensure everything works together in a professional manner.

Why Gopher?

At Gopher, we believe everyone deserves to have a future-proof IT solution. Innovation and simplicity makes us happy. Our goal is simple, it’s to remove any technical barriers that can prevent business owners from running their business.

We’ll come to you, listen to the problems you’re having and work with you (as much or as little as you want) to find the right solution. We will help you to get the most out of your technology in a fun, friendly and reliable way.

Our clients know us best

See what our clients have to say about our work and the dynamic services we can offer.

5
In a world where IT is like a foreign language to some of us, having confidence in our IT support provider is not only reassuring, but arguably essential to enable the continued success of our company.
Paul
Director
5
I always come to Gopher for my IT support - for personal and business.They make things that seem complicated sound easy; they talk to you in real words and not 'tech speak'! I haven't had a problem that Gopher has not been able to resolve, and things are always sorted quickly and hassle free.Would recommend to anyone!
Lucy
Director
5
Jamie is FANTASTIC!  Thanks to Jamie and Leon's help we have overcome many issues that have been building up over the last year.It's a pleasure to work with you guys. To say we are extremely happy is an understatement!
Jen
Head of People

We Align Ourselves with Our Clients

It’s important that we always gain a clear indication of what every client requires. From small businesses to large businesses, they are all unique and that requires a structured approach and the right level of IT support Hatfield. We work closely with you and gain a clear understanding of your business, your current IT infrastructure and your goals. This allows us to become a part of your business and help you reach your target with the right solutions for your business.

We implement a bespoke range of solutions as well as managed IT support and technology to help turn your business into an efficient and streamlined machine. Technology is changing so we keep our fingers on the pulse, ensuring our clients can benefit from an IT support company that is always at the forefront of any advancements. This means that we take care of your business needs and implement an array of solutions that seamlessly fit around your needs but also the day-to-day running of your business. With the right IT solutions, you’ll have the scope to make informed decisions and grow your business the right way.

It’s About Taking the Right Approach

There are IT companies out there that will cut corners and implement quick fixes without considering the consequences but we are different. Our managed IT support is designed for every business, and with our expertise, we can help your business realise its potential. It’s more than just IT solutions because it’s also about our experience and expertise, all of which work together. Through active management, analysis and research, we can identify what will work and what won’t work, giving your business even more opportunities to break away from the pack.

We provide a wealth of IT support services because one solution doesn’t fit all. So, whether you are looking to improve network efficiency or implement cloud solutions we are with you. You might want to tighten your security while ensuring all of your data is backed up correctly. Whatever you are looking for, we can step in, step up and ensure your business has the solutions that fit your specific needs. Our approach is to instil confidence in our clients before recommending them solutions based on our expertise and their requirements.

Whether it’s a one-off project or an ongoing contract, we implement IT strategies that provide us with a complete overview of your business. With this, we will become your go-to IT support company because we understand you. We are changing the face of IT support Hatfield because that’s what Gopher does.

Our quoting process

Step 1 – We Learn

One simple discussion is enough to get moving on finding a solution. We provide you with a questionnaire and the answers you provide allow us to get to work.

Step 2 – We Discuss

Discussions always form a part of the process and by talking through your issues, we can gain a clear understanding of who you are and what you want to achieve.

Step 3 – We Carry Out Technical Research

Technical research enables us to learn about your IT infrastructure and the problems you are facing. Every step along the way allows us to gain more about your business needs.

Step 4 – We Provide a Quote

Once we have gained a clear understanding of your business, we will then provide a quote. We’ll meet with managers or directors, allowing us to explain our quote and discuss your requirements at the same time.

You’re in good company

An IT Support Company in Hatfield That Puts Your Business First

As a leading IT support provider in Hatfield, we are here when you need us. We can implement highly effective solutions that are designed to help your business thrive. From remote support to on-site help, we are here to make a difference.

Call on Gopher and Go Further

We understand that finding the right IT support Hatfield can prove challenging but trust us when we say that we are the right fit for you. We work with large clients, small business and everyone in between because we are flexible and provide a first-class service. We help you to put your business out there by providing informed and proactive managed IT support that makes a difference.

Proactive Maintenance

Through the implementation of proactive maintenance, we can ensure your hardware is fit for purpose, helping to avoid issues before they cause your business problems.

Remote Support

Fast-action is imperative in the modern world and that’s why we utilise remote support where possible.

Disaster Recovery

Your data is vital to the day-to-day running of your business. From client data to employee files and more, we can implement disaster recovery solutions that deliver peace of mind.

Managed Backups

Ensuring your data remains safe on a daily or weekly basis, we can ensure that you benefit from managed backup solutions.

Cyber Security

Cybersecurity is a serious consideration for any business but our industry insight and forward-thinking allows us to offer the latest in security solutions.

Managed Connectivity

Keeping your business connected is crucial in ensuring you can continue to operate both efficiently and effectively. We’ll keep you connected and help you to avoid that dreaded downtime.

Microsoft 365

We can help you improve your working practices by helping you with all elements of Microsoft 365. From collaboration to on-demand working, we can make it all happen.

Microsoft Windows

We make sure that your business is always up-to-date and correct to make sure you’re getting the latest security features, like BitLocker

Server Support

Businesses need somewhere to store their data. Whether you’re 100% cloud based, or you have servers on-site, Gopher are here to support them.

Software

We’ll keep all of your software up-to-date and if the developer discontinues them, we’ll help you look for alternatives to help you remain compliant.

Web Hosting

We host our client websites in the United Kingdom on a Global CDN. Using servers equipped with SSDs and the latest Xeon processors, you can be sure we’re up to the task of delivering your website as fast as possible.

We do more

We consider ourselves different from any other IT support company. We work hard to offer the latest support services that give your business the tools to cut through the crowd and get results that have a positive impact.

Let’s grow together

Get in touch to take the first step