IT Support Hatfield
Gopher works with you to deliver. No matter how difficult the challenge may seem.
Based in Hertfordshire. Gopher has been providing managed IT Support to businesses throughout Hatfield and beyond.
With so many factors involved and so much jargon, many businesses find it difficult to manage their own IT solution. Gopher are able to help you manage every aspect of your companies IT infrastructure, from Office 365, antivirus, backups, security, disaster recovery, internet, phones and more. We’re here to ensure everything works together in a professional manner.
At Gopher, we believe everyone deserves to have a future-proof IT solution. Innovation and simplicity makes us happy. Our goal is simple, it’s to remove any technical barriers that can prevent business owners from running their business.
We’ll come to you, listen to the problems you’re having and work with you (as much or as little as you want) to find the right solution. We will help you to get the most out of your technology in a fun, friendly and reliable way.
Gopher IT Support has handled our IT needs for around two years now. As we have grown and our needs have got more complex, Gopher have responded fantastically. Not only do they respond quickly to any questions or issues we may have, but they always make us feel like we understand why they are doing what they are doing. In a world where IT is like a foreign language to some of us, having confidence in our IT support provider is not only reassuring, but arguably essential to enable the continued success of our company.
OUR ONBOARDING PROCESS
We’ll discuss what you’re after with you over the phone and follow it up with a short questionnaire.
We come to you to discuss your pain points and to have a tour of the office. This allows us to get a better understanding of how your office runs.
We’ll arrange a time to come back to your office to perform a technical discovery. We’ll need to know how many computers, servers, printers, phones etc. you have.
Meet with decision makers
By now, we’ll have all the information we need to provide you with an accurate quote. At this point, we’ll arrange a meeting with the decision makers at your company and discuss final points.
How can we help you?
Get in touch with us today and we will do our best to answer any questions you may have.
PC’s, laptops and servers are monitored and any errors are reported us behind the scenes.
Resolving your issues quickly is important not only you to, but to us. Resolving issues remotely allows you to be up and running asap.
Having a disaster recovery solution means in the event of a catastrophe, we can have you back up as soon as possible.
Checking back ups is crucial. We’ll monitor them and fix any issues where necessary.
We’ll manage your in-house security by providing you with an enterprise level firewall and an antivirus that’s proven.
Not all internet is created equally. We’ll provide you with the best connection for your budget including fail over internet where necessary.
Office 365 provides you with enterprise email with the productivity apps you know and love. Word, Excel, PowerPoint and Outlook are all included as standard.
We’ll cover project work, email backups and archiving and even hosted desktops, should your business need them. Gopher runs your IT, so you can run your business.